Why Managing Income-Driven Student Loan Repayment isn’t as Simple as the CFPB Thinks
CFPB analyzed 5,000 complaints about student loans and found that one of the chief complaints concernsĀ applications for income-driven repayment plans. Such plans must be recertitfied annually, and each time the borrower's family size changes, they must notify servicers. The workload can become exponential. [8/29/16]