Wells Fargo: Instead of Incentive-Based Pricing, This
The "this" that Wells Fargo will be using as a compensation plan to replace the plan that led to abuse and fines and a half a year of negative headlines is a little fuzzy, but involves no product sales goals, incentives based on customer feedback and product usage, metrics that take in a longer-term view of customer relationships, team-based incentive plans, and a greater percentage of team members participating in the incentive plans. [1/12/17]
