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Allan Dunlap never missed a payment and always had car insurance, but "they forced additional coverage on my vehicle and it showed up on my credit report that I was 60 to 90 days late on my payments." Repeated calls resolved nothing. Until he called the New York Times. "Don't talk to the reporter, we'll try to fix this," he was allegedly told. [8/21/17]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video