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Mortgage Research Center will pay $1.1 million to settle allegations that it overcharged on loans insured by the Department of Veterans Affairs. New York Department of Financial Services said the company did not refund borrowers who obtained credit from the lender to cover estimated closings costs by agreeing to a higher interest rate, when the actual closing costs turned out to be lower than estimated. [8/14/17]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video