“Sloppy Banking” Costs Citizens $34.5 Million
The "unfair and deceptive" practice of sometimes pocketing the difference when there was a discrepancy between the size of the deposit and the number written on the deposit slips will cost Citizens Bank $14 million in restitution and $20.5 million in federal penalties. "This is sloppy banking," said CFPB Director Richard Cordray. [8/13/15]