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Scam operators running the so-called "Bill Payment Government Assistance Program" targeted distressed borrowers with promises of paying off the consumer's debt for an advance service charge of $900 to $1,100. Their YouTube video purported an endorsement from the president with a recording of him saying "I approve this message." The FTC is seeking to shut the operators down. [8/25/14]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video