Stop by Daily for What's Hot Right Now in Compliance & Risk for Credit Unions & Banks
Currently, customers who are unhappy with their bank's response to their complaint could launch a dispute. But there's been no way for a customer to express satisfaction with the bank's response. Under a new proposal by the CFPB, it would give customers the option of rating the bank's response on a scale of one to five. [8/2/16]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video