Stop by Daily for What's Hot Right Now in Compliance & Risk for Credit Unions & Banks
Washington Post features a story about a customer whose $100,000 cashier's check went missing at a PNC Bank branch for 10 months before the bank called to let him know that matter had been cleared up. Was the resolution because of phone calls by the Washington Post or the bank's new "Office of the Customer"? [3/11/15]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video