Stop by Daily for What's Hot Right Now in Compliance & Risk for Credit Unions & Banks
The NCUA has recently launched its improved online Consumer Assistance Center portal. Technological enhancements streamline the process for consumers to submit inquiries, complaints, and additional documentation through a secure portal. Shortly, credit unions will also be able to use the portal to voluntarily submit complaint response information. [9/16/15]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video