Stop by Daily for What's Hot Right Now in Compliance & Risk for Credit Unions & Banks
The NCUA announced its capacity to gather and resolve consumer complaints in a more efficient manner through the new online Consumer Assistance Center. CAC allows consumers to submit inquiries, complaints and additional documentation online as well as check the status of their complaints online. Upcoming plans call for Credit Union responses to complaints. [9/11/15]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video