Navient Responds: CFPB After Only Us and Seeking to Apply Standards Retroactively
According to the CEO of Navient, the student loan servicer has been working with the CFPB since its inception on an outrageously complex program. The CFPB has taken "zero action to improve the program" and has instead sought to "force standards on one servicer and apply those standards retroactively." [1/24/17]


