NAFCU: CFPB’s Complaint Database Undermines Ability to Resolve Problems
The CFPB's consumer complaint database has practical implications that undermine the complaint resolution process. NAFCU calls on the CFPB to fix it. [8/31/15]
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Risk Watch Plus Webinar 8: Complaint Management
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What is the AffirmX Platform?
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video