May 29 2024

Money Transfer Complaints: What’s the Beef?

Money transfer complaints got some attention in the CFPB's most recent consumer complaint report. Money transfer fraudsters were a frequent complaint, such as when a perpetrator would ask for a money transfer to help a family member in need, but the CFPB acknowledges that the fraud, rather than the money transfer itself, is the culprit. But other complaints had to do with the money transfer never reaching the intended recipient, the amount received was smaller than expected, or the transfer was delayed. [12/24/15]

Risk Watch Plus Webinar 8: Complaint Management

Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.

What is the AffirmX Platform?

Video What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video

About Risk InboX

Each day, teams of subject matter experts and analysts at AffirmX and AdvisX comb through dozens of resources to keep tabs on the latest developments in areas of risk. We share our findings here, along with a brief note about why each item matters.

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