Stop by Daily for What's Hot Right Now in Compliance & Risk for Credit Unions & Banks
A recent survey by Fair Isaac reveals that millennials are five times more likely that consumers over the age of 50 to close their accounts if they have a negative experience with their financial institution. On the other hand, they are also more likely than older members to recommend your credit union to friends if they have a positive experience. [8/5/14]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video