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The NCUA says that it has posted over 20 documents concerning its OTR methodology on its website and that the documents it has refused to provide to NASCUS are internal memos between the General Counsel’s office and the Board. NCUA Board member Mark McWatters agrees with NASCUS that these documents should be made public and that the OTR process should be subject to public comment. [8/12/15]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video