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Wells Fargo execs have spent days in interviews with Republican House Financial Services Committee members, but have so far ignored requests for interviews with Democratic members. Maxine Waters (D-Calif.), Ranking Member of the Committee, said "If this is indicative of how Wells Fargo responds to its customers, I can understand why so many of them are upset." [3/21/17]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video