FTC Promotes Efforts on FDCPA Compliance
FTC notes increased actions regarding enforcement of Fair Debt Collection Practices Act citing various cases brought during 2013. While actions were largely directed at third-party debt collectors, best-practice lessons remain: Ensure authorized contacting of third parties about consumers’ debts, disclose name of involved collectors and facts associated with debt collection efforts, and notify consumer of rights to dispute and obtain verification of their debts. [3/6]
