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CFPB's debt-collection proposal may mean well, but see what it would do under this scenario. A man passes away, leaving an 87-year-old widow. She has a CPA son who is taking care of the estate (the vast majority of decedent's estates go through informal probate), but debt collectors would not be allowed to communicate with the CPA son. They would be required to communicate only with the widow. [8/26/16]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video