Citizens Bank Fined for Keeping the Leftovers
It’s hard to believe, but for years Citizen’s Bank had a policy that it would keep any discrepancies between the amount noted on the customer’s deposit ticket and the actual amount of the deposit based on the total of the cash and checks for small transactions. Over the years those small discrepancies amounted to about $11 million dollars in additional revenue to the bank. Now the CFPB says, “Give it back!” [8/13/15]