April 6 2026

CFPB’s Payday Lending Plan Hurts Those It is Meant to Help

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Previous regulatory guidelines effectively ended the deposit advance business for banks, sending consumers to the higher-cost payday lending industry. The CFPB's new regulation could shut off the payday lending industry, sending hard-pressed consumers... where? "Regulatory agencies live in a utopian world where they believe if they can eliminate the product, they can eliminate the demand." The ABA is not happy about this either. New York Times sees some wisdom in the reforms. [6/2/16]

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Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.

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