December 11 2024

CFPB Releases Regulatory Agenda for First Quarter 2016

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At the top of the CFPB’s regulatory agenda for the first quarter of 2016 is a proposed rule affecting payday loans, auto title loans and similar products, and a final rule on prepaid access devices. Also on the agenda are a proposed rule on overdraft protection programs and a proposed rule to require financial institutions to report information about loans to women-owned businesses, loans to minority owned businesses, and loans to small businesses. [11/23/15]

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Risk Watch Plus Webinar 8: Complaint Management

Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.

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