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The CFPB released additional information on how affected borrowers who were unlawfully charged higher interest or higher broker fees on mortgage loans with Provident Funding Associates on the basis of prohibited factors. The $9 million in relief to approximately 14,000 overcharged African-American and Hispanic borrowers includes additional information regarding the settlement and checks. [11/3/17]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video