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Three companies have been charged with conducting abusive practices against servicemembers in regards to debt collection. The CFPB has ordered these companies to pay $2.5 million in consumer redress efforts and $100,000 in civil penalties. Director Cordray emphasized, "our nation's servicemembers deserve better than to be targeted with illegal collections tactics when they are struggling to pay their bills." [12/19/14]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video