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The CFPB has released a state-by-state snapshot of consumer complaints submitted by servicemembers. Overall, the nation saw a 12% increase in the number of complaints. Upticks in servicemember complaints can be an indicator of greater regulatory scrutiny. Wyoming saw the biggest jump (100%), and North Dakota saw the biggest drop (-84%). How's your state doing? [3/20/19]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video